OTR: Encore president says initial reaction to casino ‘extremely positive’

OTR: Encore president says initial reaction to casino ‘extremely positive’


ED: GOOD MORNING, EVERYONE. IT’S TIME TO GO “ON THE RECORD.”
IS WYNN’S GAMBLE IN EVERETT
PAYING OFF? FROM REVENUE TO A CIVIL ACTION
LAWSUIT, WE ASK THE PRESIDENT OF
ENCORE BOSTON HARBOR HOW IT’S
GOING AFTER A MONTH IN BUSINES
TED: HOW DO YOU FEEL ABOUT THE
SQUAD? WE ARE BACK IN THE DISTRICT,
GETTING REACTIONS. ED: AND, IS THE SQUAD’S ELECTION
SUCCESSES FUELING MORE
CHALLENGES TO LONGTIME
LAWMAKERS? LET’S GO “ON THE RECORD.”
ANNOUNCER: FROM WCVB CHANNEL 5,
THE INSIDE WORD FROM WASHINGTON
TO BEACON HILL, TODAY’S
NEWSMAKERS ARE GOING “ON THE
RECORD.” ED: GOOD MORNING, AND WELCOME TO
“ON THE RECORD” ON THIS LAST
SUNDAY IN JULY. JANET: UNBELIEVABLE. ED: CAN YOU BELIEVE IT? BOB: WENT VERY FAST. ED: I’M ED HARDING, ALONG WITH
NEWSCENTER 5 POLITICAL REPORTER,
JANET WU. OUR GUEST THIS MORNING IS BOB
DESALVIO, THE PRESIDENT OF
ENCORE BOSTON HARBOR. HE’S BEEN IN THE HOTEL INDUSTRY
FOR OVER 40 YEARS, PREVIOUSLY
THE PRESIDENT OF SANDS CASINO
RESORT IN BETHLEHEM,
PENNSYLVANIA. HE IS HERE AND RUNNING ENCORE
BOSTON HARBOR. BOB: THANK YOU FOR HAVING ME ON. JANE YOU’VE HAD A GOOD LAUNCH
IN THIS FIRST MONTH. NEARLY $17 MILLION IN JUST THE
FIRST WEEK, AND OVER $4 MILLION
WENT TO THE SATE, OUTPACING
AND EVEN NEGATIVELY AFFECTING
YOUR COMPETITION IN SPRINGFIELD
AND PLAINFIELD. DO YOU EXPECT THIS TO CONTINUE? BOB: THE INITIAL REACTION TO THE
RESORT HAS BEEN POSITIVE. GUESTS COM IN, WE’VE EXCEEDED
THEIR EXPECTATIONS IN TERMS OF
THE PHYSICAL LUXURY OF THE
RESORT AND MORE IMPORTANTLY, THE
5000 TEAM MEMBERS WE’VE PUT TO
WORK. JANET: DO YOU THINK YOU WILL
SOAR PAST PLAINFIELD AND MGM? WILL THAT CONTINUE IN A LARGER
SCALE? BOB: AS WE ARE IN EASTERN
MASSACHUSETTS, SO CLOSE TO A
LARG POPULATION, THERE WAS AN
EXPECTATION THAT THE EASTERN
MASSACHUSETTS LICENSE WOULD DO
MORE THAN THE OTHER TWO. WHEN YOU THINK OF DOWN SOUTH, IT
IS SLOTS ONLY, A SMALLER
FACILITY. SPRINGFIELD WAS A SMALLER
FACILITY. WE HAVE A LARGER HOTEL. THERE WAS AN EXPECTATION TH
REVENUES WOULD BE HIGHER AT
ENCORE BOSTON. JANET: ONE MONTH HAS ALREADY
GONE BY. WILL BE BE WE BE PRETTY
IMPRESSED WITH YOUR FIRST
MONTH’S REVENUES? BOB: THE COMMISSION WILL RELEASE
EVERY 15TH OF THE MONTH THE
PREVIOUS MONTH. I WILL TELL YOU, IT DOES TAKE A
WILD TO RAMP UP THESE FACILITIES
— WHILE TO RAMP UP THESE
FACILITIES. IN THE HISTORY OF OUR BUSINESS,
MOST OF THESE PROPERTIES TAKE
18-24 MONTHS BEFORE THEY SEE
THEIR FULL POTENTIAL. ED: WHERE ARE PEOPLE COMING
FROM? BOSTON, EASTERN MASSACHUSETTS,
NEW ENGLAND? BO WE HAVE THREE MAJOR
SEGMENTS. OF COURSE, WE HAVE THIS
WONDERFUL LOCAL MARKET, 5.8
MILLION PEOPLE. WE ARE GETTING A LOT FROM
MASSACHUSETTS. WE ARE EXPERIENCING A LOT OF
TOURISTS FROM ALL OVER THE
UNITED STATES. THEY LOVE COMING TO GREATER
BOSTON DURING THE SUMMER. AND A LOT OF INTERNATIONAL
TERRORISM. — INTERNATIONAL TOURISM. IT’S ALL CITIES WHERE WE HAVE
CUSTOMERS. DIRECT SERVICE HONG KONG,
SHANGHAI, BEIJING. ALL WORLD CAPITALS. WE THOUGHT HAVING THE
INTERNATIONAL TOURISTS BE PART
OF THE EQUATION — IT WILL BE
ONE OF THE LARGER SEGMENTS. THERE WILL BE CONTINUED
DEVELOPMENT ON THE INTERNATIONAL
SIDE THROUGH MASSPORT AND LOGAN. THE FACT THAT IT MATCHES UP
BEAUTIFULLY WHERE OUR CUSTOMER
BASE ARE, WE LIKE THAT
INTENTION GOING FORWARD. JANET: MOST OF THE HIGHROLLERS
WILL BE FROM OVERSEAS? ED: BOB: FROM OVERSEAS AND
PARTS OF THE UNITED STATES. JANE YOU’VE ALREADY HAD SOME
CONTROVERSY. IT INVOLVES THE PAYOUT FOR
BLACKJACK. THE LAWSUIT ALLEGES CUSTOMERS
ODDS OF WINNING. THE COMMISSION RULED YOU ARE NOT
VIOLATING ANY RULES OR
REGULATIONS, BUT THEY SAY THEY
WILL CONTINUE THE LEGAL FIGHT. IS THIS GOING TO PUT A CLOUD
OVER ENCORE THE FIRST MONTHS
WHEN BRANDING IS SO IMPORTANT? BOB: NOT AT ALL. WE ARE HAPPY THAT THE GAMING
COMMISSION REVIEWED WHAT WE ARE
DOING VERY QUICKLY. WE ARE OPERATING THE GAMES
EXACTLY AS THEY SHOULD BE. WE HAVE A MIX OF GAMES, 3-2 AND
6-5 BLACKJACK GAMES. THE CHARGE WAS FALSE. WE WILL PREVAIL IN COURT. AT THE END OF THE DAY, WE FEEL
VERY C COMFORTABLE —
JANET: YOU ARE CALLING IT A
NUISANCE SUIT? BOB: YEAH. IT’S COMPLETELY FALSE, WHAT THEY
ARE ALLEGING. ED: THERE’S ALSO THE ALLEGATION
YOU’RE NOT PAYING SLOT WINNERS
THE CHANGE IN THEIR PAYOUTS
WITHOUT FORCING THEM TO GO
THROUGH A SEPARATE PROCEDURE TO
GET MONEY THEY ARE OWED. IS THAT FAIR? THIS IS 2019. WHY DOES ANYONE HAVE TO STAND IN
A LINE FOR CHANGE? BOB: IT’S FUNNY YOU MENTION
THAT. EVERY CUSTOMER GETS EVERY PENNY
OF WHAT THEY DESERVE. WE NEVER TAKE ANY MONEY FROM A
CUSTOMER. IT’S VERY COMMON IN THE
INDUSTRY, ESPECIALLY LARGER
CASINOS THAT DO HIGH-VOLUME,
THEY PUT IT IN THE FORM OF A
TICKET. YOU TAKE THAT TICKET TO A
REDEMPTION MACHINE. THAT REDEMPTION MACHINE PAYS OUT
IN CASH. WHEN YOU HAV CENTS LEFT
OVER, THEY PAY THAT OUT IN A
TICKET. CUSTOMERS PUT THAT IN ANOTHER
SLOT MACHINE THAT YOU PLAY —
ED: THAT’S WHAT YOU WANT THEM TO
DO. KEEP PLAYING. BOB: OR, IF THEY WANT THE MONEY,
MOST CUSTOMERS WILL SAVE THEM
UP AND THEN PAYOUT AT THE
CASHIER. CHANGE, THOSE MACHINES WOULD
LOCK UP QUICKLY IF THEY RUN OUT
OF COIN IN A HIGH-VOLUME CASINO. WE HAVE HAD NO COMPLAINTS ABOUT
THIS WHATSOEVER. CUSTOMERS WHO GO TO CASINOS ARE
USED TO DOING THIS AT MANY
DIFFERENT PLACES, ESPECIALLY THE
CASINOS THAT ARE BUSIER. ED: THE ALLEGATIONS ARE
UNFOUNDED. BO COMPLETELY FALSE ON BOTH
COUNTS OF THIS. THE COMMISSION CAME IN AND
REVIEWED WHAT WE ARE DOING. WE ARE FINE, WE WILL DEFEND
THIS, WE WILL WIN THIS. ED READY FOR THE POP QUIZ? BOB: SURE. ED TIME FO THE “OT” POP
QUIZ. SOME CASINO TRIVIA FOR OUR
GUEST. AS THE NAME SUGGESTS, ROULETTE
HAS ITS ORIGINS IN FRANCE. WHAT IS THE ENGLISH TRANSLATION
OF THE WORD, “ROULETTE?”
A. SPINNING CIRCLE, B. LITTLE
WHEEL, OR C. ROUND LUCK. WHAT IS THE ENGLISH TRANSLATION
OF THE WORD, “ROULETTE?”
BO I’M GOING TO GO WITH A. ED: IT IS B. LITTLE WHEEL. THE GAME, IN ITS PRESENT FORM,
WAS FIRST PLAYED IN PARIS IN
1796. SLOT MACHINES ARE A PURELY
AMERICAN INVENTION, THE FIRST
DEVELOPED IN BROOKLYN IN 1891. THE POPULAR SLOT SYMBOLS OF
CHERRIES AND MELONS ARE A
THROWBACK TO WHEN PRIZES WERE
ACTUALLY EDIBLE. SO, WHAT CHERRY OR MELON ITE
DID YOU GET FOR A WIN? A. CHEWING GUM, B. HARD CANDY,
OR C. LOLLIPOPS. BOB: B, HARD CANDY. ED: YOU GOT CHEWING GUM.

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