Prolitec Scenting at Snoqualmie Casino

Prolitec Scenting at Snoqualmie Casino


We’ve been in operation since November,
2008.
We see anywhere between 4,000 to 6,000
people a day through the doors.
Sometimes even more than that.
We have shows,
we have 1,700 slot machines,
63 gaming tables,
4 restaurants.
A small city unto itself.
We are a smoking establishment,
which has its unique challenges.
We’re 100% fresh air intake,
and 100% exhaust.
Because of that, as far as filters
or standard filters or things of that sort,
they really don’t do the job for us.
Even though we don’t recycle any air here,
we have issues with smoke odors
in the fabrics and the carpets.
That’s why we needed a scenting system.
We did a lot of research on the scents.
We wanted something that was not
overwhelming in the casino,
something that would blend into the background,
that would be an enhancement to our environment,
instead of the focus.
We had a power surge here
that inadvertently knocked out the power supplies
to the scenting units up in the air conditioners.
We didn’t know that.
All of a sudden I’m getting a lot of complaints
about the cigarette smoke in the casino.
We went upstairs to check things out,
lo and behold, none of the scenting units
were working.
We fixed those and all the
complaints went away.
It was at that point that I knew the system
was working.
The best thing about working with Prolitec,
and they’ve been here for almost 8 years now,
is their service.
It’s a mindless situation for me, which
really helps me out.
I have a lot of things on my plate,
and I don’t even think about it.
It’s there, it’s like a utility.
They come in and service the units,
refill the canisters, and it’s just been
a fantastic deal for me all the way around.

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