Christmas season is hands-down, the worst time of the year for a retail employee.
Not only because of how busy and hectic the stores get,
but also because the season starts to draw in
I mean, what better time to steal then when everyone’s occupied and distracted right?
Don’t get any ideas.
You know, stealing’s bad… 🙂
Anyway, one time back when I worked in retail,
I was minding my own business, folding and hanging whatever,
when all of a sudden, Marie, my coworker turns on the intercom and says,
“Security to the front, please. I repeat, security to the front, please.”
And I’m like, security??
pfft, we don’t have any security.
It’s just you, me, and Devonne in the back.
Who are you calling?
And right after she said that, this customer couple starts bolting for the exit.
And then from my [peripherals], I see my manager sprinting from the back room to chase the couple.
Marie is then on the phone reporting an apparent theft, and I’m just there like,
“Umm…what just happened?”
Honestly, I was never really trained or prepped for a situation like this.
Devonne comes back, moments later, with a disappointed look on her face.
“They got away.”
I asked how that could be, considering they had to haul a bunch of stolen merch to their car and whatnot.
Devonne said something about some protocol
about not being able to do anything once they’ve actually made it inside their vehicle?
I don’t know.
To be honest wIth you,
I think that if we were just some locally owned store,
Devonne would have probably brought a nail bat
and wrecked their car into a burger-sized pulp and then ate it.
I told them I was really sorry for not being more useful in the situation.
I felt so clueless about it,
because Devonne and Marie even said that they’ve been keeping their eyes on the suspicious couple for a few minutes
before the Grand Chase occurred.
Now I was just there, like,
“Oh yes, hello valued customer, [inaudible mumbling]”
You’d be surprised by how often people try to steal and actually get away with it.
I guess I just got used to people
accidentally going through the front door sensor with clothing clips that we forgot to take off,
that I never actually thought people would have the
balls to steal.
After that incident,
it definitely made me more alert of how people behave in busy merchandise environments.
“And do what I must to protect those who need it.”
lol why are you still here